Contact
Talk to us.
We usually reply within two working days. Pick the topic below so your message reaches the right person with the details we need.
What do you need help with?
Hall owners
Add or update your hall yourself from the owner dashboard. For a stuck listing, a login problem or a wrong detail you can’t edit, email us with your hall name.
Shop orders
Include your order number (it starts with BT-) and the phone number you ordered with, so we can find your order quickly.
Advertisers and sellers
Tell us what you want to promote and we will reply with a package, dates and price. Selling cues or accessories? Apply to list your gear.
Questions about your personal data? See our Privacy Policy or email with the subject “Data rights request”.